Located in Diani Beach / Ukunda, we are easily searchable using “SGR Diani Airport Transfers near me” or “best tour operator Diani Beach.”

At Kachumbari Travel Tours, we understand that plans may change, and we strive to be as accommodating as possible. Please review our cancellation policy to ensure a smooth process in case of cancellations.

1. Cancellation by the Traveler

1. More than 30 days before the tour date: A full refund will be issued, minus a 10% processing fee.
2. 15 to 30 days before the tour date: 50% of the total booking fee will be refunded.
3. Less than 15 days before the tour date: No refund will be issued.

2. Cancellation by Kachumbari Travel Tours

In the event that Kachumbari Travel Tours must cancel a tour due to unforeseen circumstances (e.g., safety concerns, weather conditions, or other unavoidable events), a full refund will be issued to the traveler, or the traveler may choose to reschedule the tour for a later date.

3. Rescheduling Policy

1. Rescheduling: If you wish to reschedule your tour, please notify us at least 7 days before the original departure date. A rescheduling fee of 10% of the total tour cost may apply.
2. Same-Day Rescheduling: If rescheduling occurs within 24 hours of the tour date, a fee of 20% will apply.

5. Force Majeure

In case of force majeure events (natural disasters, strikes, pandemics, etc.), Kachumbari Travel Tours is not liable for any cancellations or delays. Travelers will be offered an alternative date or tour option, or a full refund, depending on the circumstances.

Yes, we handle pickups and drop‑offs from Moi International Airport (Mombasa), Ukunda Airstrip, and Miritini SGR Station using air‑conditioned, chauffeur‑driven vehicles.